Frequently Asked Service Questions

Service at Our Dealership

Do you have loaner vehicles or a shuttle?

Yes. Our service department is happy to provide transportation for you if we are working on your car. The company shuttle can take you to work or home and bring you back. However, if you are facing a multi-day repair, we do have loaner vehicles available. You can contact us by phone or via our site to arrange for these services.

Do You Sell Tires?

Our dealership carries a large selection of high-quality brands. With so many choices, you'll have a range of pricing options. To maintain your fuel economy, it is important to have the right size and type of tire. We have special tires such as off-road and run-flat models that can match any special needs. Specific manufacturer warranties come with each tire purchase.

Do You Service Vehicles from Other Brands?

As a full‐service maintenance facility, our mechanics can handle any type of job. Our equipment is updated often to make sure we have the latest tools for diagnosis and repair. Your hoses, motors, computer sensors, and brakes are safe in our hands. Engine and transmission work is done with patience to exacting standards.

What Services Does Your Maintenance Department Offer?

Maintaining the road life and vitality of your ride is one of our most important customer service goals. Every vehicle comes with a maintenance schedule that needs to be followed. Priced competitively and performed quickly, our maintenance mechanics are more thorough than a drive-through oil change place. For instance, every oil change comes with a multi-point inspection. Our mechanics are looking ahead to see if trouble is coming. Our staff performs tire rotations, wheel alignments, brake pad replacements and fluid flushes as prescribed by your vehicle's maintenance plan.

Do You Have WIFI Available?

Our comfortable waiting area has complimentary beverages and snacks. In addition to the available television, you can use free WiFi to entertain yourself or work online.

Do I Have to Pay For a Recall?

Ford may issue a recall if a vehicle has a safety issue. This service is free for a Ford owner. The Peoria Ford service department can handle your needs. Please call to schedule an appointment if you have received a recall notice from Ford.

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Service Hours

  • Monday 7:00am - 6:00pm
  • Tuesday 7:00am - 6:00pm
  • Wednesday 7:00am - 6:00pm
  • Thursday 7:00am - 6:00pm
  • Friday 7:00am - 6:00pm
  • Saturday 7:00am - 5:00pm
  • Sunday Closed
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